Responsible Gaming

Play on tkok safely, enjoy with awareness

Enjoy the entertainment, but stay within your limits. tkok is always by your side — all the tools and support for responsible gaming are right here.

For players aged 21 and above only
Our Commitment

Why is responsible gaming important?

tkok believes that online gaming and betting is an enjoyable form of entertainment — but only when done in a controlled and informed way. Our responsible gaming policy is designed to ensure that every player has a safe and positive experience.

Gambling can cause financial problems if it gets out of control. tkok always wants you to make informed decisions, stay within a set budget and never feel stress instead of enjoyment. Our platform offers several tools to help you stay within healthy limits.

Recognize the warning signs

Placing bets repeatedly to try to win back money you have lost
Deciding to stop betting but being unable to follow through
Hiding your gambling from family or friends
Betting with money set aside for essential expenses
Feeling restless or anxious when you are not playing
Protection Tools

Our responsible gaming tools

tkok provides several effective tools to keep you protected. Use them to take control of your own playing habits.

Deposit Limit

You can set a daily, weekly or monthly maximum deposit limit. Once set, the limit takes effect immediately, and increasing it requires a 24-hour wait, which protects you from impulsive decisions.

Time-Out Feature

If you want to take a temporary break, use the time-out option. Access to your account can be temporarily blocked for anywhere from 24 hours to 30 days. No bets or deposits can be made during this period.

Self-Exclusion

If you feel your play is getting out of control, choose self-exclusion. Your account will be closed for an extended period or permanently. Contact our 24/7 live chat to start this process.

Session Timer

It can be hard to keep track of how long you have been playing. Our session timer will remind you after a set time how long you have been active, so you can take a conscious break.

Activity History

View a complete history of all your bets, wins, losses and transactions. To ensure transparency, tkok keeps a record of every transaction and you can review it at any time.

24/7 Support

If you feel gaming is becoming a problem, contact our Bengali live chat support. Our trained team is available 24 hours a day, every day, and will provide the help you need.

Age Limit

21+ Age Limit — Strictly Enforced

Only individuals aged 21 or above may register and play on tkok. This is a mandatory rule and any violation will not be tolerated under any circumstances.

To protect minors, we verify age at the time of registration. If false information is found on any account, it will be closed immediately and all deposited funds may be forfeited.

If you suspect that a minor you know is using tkok, please notify our support team immediately.

What we do to enforce the age limit

  • Verification of national ID or date of birth at the time of registration
  • Requesting additional identity verification on suspicious accounts
  • Immediate permanent closure of accounts belonging to minors
  • Advising the use of parental control software
  • Prompt investigation and action on age-related reports
Get Support

If you are struggling, take these steps

You are not alone. tkok is always ready to help you find the right path.

01

Assess yourself

Review the warning signs above and ask yourself honestly — is gaming having a negative impact on your daily life?

02

Set limits

Go to Account Settings and set a deposit limit, time-out or session timer. These tools take effect immediately.

03

Contact support

Reach out to our 24/7 Bengali live chat. Our support team will understand your situation and help activate the right tools.

04

Take a longer break

Choose self-exclusion if needed. This is not a weakness — it is a sign of courage and a decision to take care of yourself.

Healthy Habits

Build healthy betting habits

Awareness is the foundation of responsible gaming. Following the habits below will keep betting an enjoyable experience.

Only bet money that you can afford to lose without it affecting your daily life
Set a fixed budget and time limit before each session
Do not bet with the mindset of winning back money you have lost
Do not play under the influence of alcohol or when under emotional stress
Always prioritize your family, friends and professional responsibilities
Take regular breaks and spend time on other hobbies and activities

Deposit and Withdrawal Limits

The minimum deposit on tkok is ৳100 and the minimum withdrawal is ৳500. These limits are set with responsible play in mind. If you set a deposit limit it takes effect immediately, but increasing a limit is subject to a 24-hour cooling-off period.

  • Minimum deposit: ৳100 (bKash, Nagad, Rocket)
  • Minimum withdrawal: ৳500
  • Withdrawal processing time: within 30 minutes to 3 hours
  • Reducing a deposit limit is immediate; increasing one has a 24-hour delay

Self-Exclusion in Detail

Self-exclusion is a tool that lets you close your account for a set period or permanently.

  • Can be closed temporarily (30 days, 6 months or 1 year) or permanently
  • No bets or deposits are possible while self-exclusion is active
  • Your balance stays safe and can be retrieved once the period ends
  • Contact us: live chat or [email protected]
Frequently Asked Questions

Responsible Gaming FAQ

If you have questions about responsible gaming, you will find the answers here.

After logging into your account, go to the Account Settings section and look for the "Responsible Gaming" or "Deposit Limit" option. There you can set a daily, weekly or monthly maximum deposit amount. Reducing a limit takes effect immediately. Contact our 24/7 live chat for any assistance.

Yes, your account balance remains completely safe even while self-exclusion is active. For a temporary exclusion, once the period ends you can access your account again and make withdrawals. For a permanent exclusion, contact support to withdraw your balance.

A time-out is a temporary break — usually from 24 hours up to 30 days. During this time you cannot log in to the platform or place bets. The account becomes active again automatically once the period ends. Self-exclusion is longer-term — it can be 6 months, 1 year or permanent, and reactivating it requires support assistance.

Self-exclusion is normally carried out by the account holder themselves, as it is linked to their identity verification. However, if you have concerns about a friend or family member, please write to us at [email protected] with the details. Our support team will assess the situation and take the appropriate steps.

Yes, gambling addiction is a mental health issue and it can affect anyone at any age. If you feel that you or someone you know is affected, contact tkok live chat or [email protected]. Our support team will guide you in the right direction and help activate the tools you need.

No. tkok strictly enforces a 21+ age limit. No one under 21 may register or play. Parents are advised to use parental control software on their devices and monitor their children's online activity. If you have any concerns, let us know at [email protected].

Play with awareness, enjoy the experience

Browse our game sections for safe entertainment on tkok, or visit the FAQ page for more information.

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Need help? Contact us:

24/7 Live Chat [email protected]

For ages 21+. Play responsibly. Gambling carries financial risk.